Quarterly report [Sections 13 or 15(d)]

Outstanding Loans and Leases and Allowance for Credit Losses - Commercial Loans, Loans Held-for-sale and Accrued Interest Receivable (Details)

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Outstanding Loans and Leases and Allowance for Credit Losses - Commercial Loans, Loans Held-for-sale and Accrued Interest Receivable (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2026
Mar. 31, 2025
Dec. 31, 2025
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Loans held for sale $ 10,944   $ 5,165
Accrued interest receivable $ 4,100   $ 4,200
Financing Receivable, Accrued Interest, after Allowance for Credit Loss, Statement of Financial Position [Extensible Enumeration] Other Receivables   Other Receivables
Consumer and Small Business Credit Card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Interest and fee income reversed $ 222 $ 231  
Commercial      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Loans held for sale 10,900   $ 5,200
Proceeds from sales and paydowns of loans originally classified as LHFS 6,800 13,900  
Originations and purchases 12,500 10,500  
Commercial | United States      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Subsequent default for loans modified within the last 12 months $ 209 444  
Commercial | Commercial loans      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Weighted-average duration 1 year 7 months 6 days    
Lending commitments $ 477 $ 86  
Commercial | Commercial loans | Forbearance Program      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Weighted-average duration 1 year 3 months 18 days 8 months  
Commercial | Commercial loans | Forbearances | Minimum      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Weighted-average duration 8 months    
Commercial | Commercial loans | Forbearances | Maximum      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Weighted-average duration 2 years