Quarterly report [Sections 13 or 15(d)]

Outstanding Loans and Leases and Allowance for Credit Losses (Tables)

v3.26.1
Outstanding Loans and Leases and Allowance for Credit Losses (Tables)
3 Months Ended
Mar. 31, 2026
Receivables [Abstract]  
Schedule of Loans and Leases Outstanding
The following tables present total outstanding loans and leases and an aging analysis for the Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at March 31, 2026 and December 31, 2025.
30-59 Days
 Past Due (1)
60-89 Days
 Past Due (1)
90 Days or
More
Past Due (1)
Total Past
Due 30 Days
or More
Total
 Current or
 Less Than
 30 Days
 Past Due (1)
Loans
 Accounted
 for Under
 the Fair
 Value
 Option
Total
Outstandings
(Dollars in millions) March 31, 2026
Consumer real estate            
Residential mortgage $ 1,303  $ 279  $ 896  $ 2,478  $ 233,698  $ 236,176 
Home equity 79  31  122  232  26,530  26,762 
Credit card and other consumer
Credit card 673  498  1,341  2,512  100,321  102,833 
Direct/Indirect consumer (2)
286  116  98  500  113,454  113,954 
Other consumer         153  153 
Total consumer 2,341  924  2,457  5,722  474,156  479,878 
Consumer loans accounted for under the fair value option (3)
$ 158  158 
Total consumer loans and leases 2,341  924  2,457  5,722  474,156  158  480,036 
Commercial
U.S. commercial 1,491  280  545  2,316  449,635  451,951 
Non-U.S. commercial 162  34  66  262  160,460  160,722 
Commercial real estate (4)
159  12  760  931  68,684  69,615 
Commercial lease financing 65  9  55  129  15,816  15,945 
U.S. small business commercial 213  93  225  531  22,636  23,167 
Total commercial 2,090  428  1,651  4,169  717,231  721,400 
Commercial loans accounted for under the fair value option (3)
3,599  3,599 
Total commercial loans and leases 2,090  428  1,651  4,169  717,231  3,599  724,999 
Total loans and leases (5)
$ 4,431  $ 1,352  $ 4,108  $ 9,891  $ 1,191,387  $ 3,757  $ 1,205,035 
Percentage of outstandings 0.37  % 0.11  % 0.34  % 0.82  % 98.87  % 0.31  % 100.00  %
(1)Consumer real estate loans 30-59 days past due includes fully-insured loans of $166 million and nonperforming loans of $159 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $53 million and nonperforming loans of $99 million. Consumer real estate loans 90 days or more past due includes fully-insured loans of $240 million and nonperforming loans of $777 million. Consumer real estate loans current or less than 30 days past due includes $1.5 billion, and direct/indirect consumer includes $61 million of nonperforming loans.
(2)Total outstandings primarily includes auto and specialty lending loans and leases of $53.9 billion, U.S. securities-based lending loans of $56.2 billion and non-U.S. consumer loans of $3.1 billion.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $56 million and home equity loans of $102 million. Commercial loans accounted for under the fair value option includes U.S. commercial loans of $2.5 billion and non-U.S. commercial loans of $1.1 billion. For more information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option.
(4)Total outstandings includes U.S. commercial real estate loans of $64.2 billion and non-U.S. commercial real estate loans of $5.5 billion.
(5)Total outstandings includes loans and leases of $47.4 billion pledged as collateral to the Federal Home Loan Bank (FHLB). The Corporation also pledged $315.9 billion of loans with no related outstanding borrowings to secure potential borrowing capacity with the Federal Reserve Bank (FRB) and FHLB.
30-59 Days
Past Due
(1)
60-89 Days
 Past Due (1)
90 Days or
More
Past Due
(1)
Total Past
Due 30 Days
or More
Total
Current or
Less Than
30 Days
Past Due (1)
Loans
Accounted
for Under
the Fair
Value Option
Total Outstandings
(Dollars in millions) December 31, 2025
Consumer real estate            
Residential mortgage $ 1,335  $ 304  $ 774  $ 2,413  $ 233,889  $ 236,302 
Home equity 87  33  120  240  26,583  26,823 
Credit card and other consumer          
Credit card 711  542  1,351  2,604  103,423    106,027 
Direct/Indirect consumer (2)
324  114  109  547  113,583    114,130 
Other consumer  —  —  —  —  144    144 
Total consumer 2,457  993  2,354  5,804  477,622  483,426 
Consumer loans accounted for under the fair value option (3)
$ 165  165 
Total consumer loans and leases 2,457  993  2,354  5,804  477,622  165  483,591 
Commercial              
U.S. commercial 743  228  702  1,673  434,569    436,242 
Non-U.S. commercial 78  10  59  147  154,898    155,045 
Commercial real estate (4)
190  41  909  1,140  67,608    68,748 
Commercial lease financing 67  17  75  159  16,082    16,241 
U.S. small business commercial 228  96  211  535  21,965    22,500 
Total commercial 1,306  392  1,956  3,654  695,122    698,776 
Commercial loans accounted for under the fair value option (3)
3,333  3,333 
Total commercial loans and leases
1,306  392  1,956  3,654  695,122  3,333  702,109 
Total loans and leases (5)
$ 3,763  $ 1,385  $ 4,310  $ 9,458  $ 1,172,744  $ 3,498  $ 1,185,700 
Percentage of outstandings 0.32  % 0.12  % 0.36  % 0.80  % 98.91  % 0.29  % 100.00  %
(1)Consumer real estate loans 30-59 days past due includes fully-insured loans of $179 million and nonperforming loans of $164 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $63 million and nonperforming loans of $105 million. Consumer real estate loans 90 days or more past due includes fully-insured loans of $207 million and nonperforming loans of $687 million. Consumer real estate loans current or less than 30 days past due includes $1.4 billion, and direct/indirect consumer includes $45 million of nonperforming loans.
(2)Total outstandings primarily includes auto and specialty lending loans and leases of $55.3 billion, U.S. securities-based lending loans of $55.0 billion and non-U.S. consumer loans of $3.0 billion.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $58 million and home equity loans of $107 million. Commercial loans accounted for under the fair value option includes U.S. commercial loans of $2.1 billion and non-U.S. commercial loans of $1.2 billion. For more information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option.
(4)Total outstandings includes U.S. commercial real estate loans of $62.7 billion and non-U.S. commercial real estate loans of $6.0 billion.
(5)Total outstandings includes loans and leases of $39.5 billion pledged as collateral to the FHLB. The Corporation also pledged $313.7 billion of loans with no related outstanding borrowings to secure potential borrowing capacity with the FRB and FHLB.
Schedule of Financing Receivables, Non Accrual Status
The following table presents the Corporation’s nonperforming loans and leases and loans accruing past due 90 days or more at March 31, 2026 and December 31, 2025. Nonperforming loans held-for-sale (LHFS) are excluded from nonperforming loans and leases, as they are recorded at either fair value or the lower of cost or fair value. For more information on the criteria for classification as nonperforming, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation’s 2025 Annual Report on Form 10-K.
Credit Quality
Nonperforming Loans
and Leases
Accruing Past Due
90 Days or More
(Dollars in millions) March 31
2026
December 31
2025
March 31
2026
December 31
2025
Residential mortgage (1)
$ 2,103  $ 2,008  $ 240  $ 207 
With no related allowance (2)
1,853  1,774    — 
Home equity (1)
391  392    — 
With no related allowance (2)
313  310    — 
Credit Card             n/a             n/a 1,341  1,351 
Direct/indirect consumer 186  176  1 
Total consumer 2,680  2,576  1,582  1,563 
U.S. commercial 1,488  1,404  178  302 
Non-U.S. commercial 334  80  5 
Commercial real estate 1,191  1,596  22  10 
Commercial lease financing 85  97  21  33 
U.S. small business commercial 53  51  209  204 
Total commercial 3,151  3,228  435  558 
Total nonperforming loans $ 5,831  $ 5,804  $ 2,017  $ 2,121 
Percentage of outstanding loans and leases
0.49  % 0.49  % 0.17  % 0.18  %
(1)Residential mortgage loans accruing past due 90 days or more are fully-insured loans. At March 31, 2026 and December 31, 2025 residential mortgage included $115 million and $104 million of loans on which interest had been curtailed by the Federal Housing Administration (FHA), and therefore were no longer accruing interest, although principal was still insured, and $125 million and $103 million of loans on which interest was still accruing.
(2)Primarily relates to loans for which the estimated fair value of the underlying collateral less any costs to sell is greater than the amortized cost of the loans as of the reporting date.
n/a = not applicable
Financing Receivable Credit Quality Indicators
The following tables present certain credit quality indicators and gross charge-offs for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments by year of origination, except for revolving loans and revolving loans that were modified into term loans, which are shown on an aggregate basis at March 31, 2026.
Residential Mortgage – Credit Quality Indicators By Vintage
Term Loans by Origination Year
(Dollars in millions) Total as of March 31,
 2026
2026 2025 2024 2023 2022 Prior
Residential Mortgage
Refreshed LTV
     
Less than or equal to 90 percent $ 223,480  $ 6,335  $ 21,511  $ 13,236  $ 11,866  $ 36,432  $ 134,100 
Greater than 90 percent but less than or equal to 100 percent
2,371  92  709  598  372  414  186 
Greater than 100 percent
1,441  133  485  410  151  160  102 
Fully-insured loans
8,884  161  199  164  272  8,084 
Total Residential Mortgage $ 236,176  $ 6,564  $ 22,866  $ 14,443  $ 12,553  $ 37,278  $ 142,472 
Residential Mortgage
Refreshed FICO score
Less than 620 $ 3,121  $ 50  $ 216  $ 240  $ 188  $ 530  $ 1,897 
Greater than or equal to 620 and less than 660 2,283  37  182  137  147  378  1,402 
Greater than or equal to 660 and less than 740 24,438  486  2,419  1,663  1,397  4,134  14,339 
Greater than or equal to 740
197,450  5,987  19,888  12,204  10,657  31,964  116,750 
Fully-insured loans
8,884  161  199  164  272  8,084 
Total Residential Mortgage $ 236,176  $ 6,564  $ 22,866  $ 14,443  $ 12,553  $ 37,278  $ 142,472 
Gross charge-offs for the three months ended March 31, 2026 $ 9  $ —  $ $ $ $ $
Home Equity - Credit Quality Indicators
Total
Home Equity Loans and Reverse Mortgages (1)
Revolving Loans Revolving Loans Converted to Term Loans
(Dollars in millions) March 31, 2026
Home Equity
Refreshed LTV
     
Less than or equal to 90 percent $ 26,596  $ 667  $ 22,849  $ 3,080 
Greater than 90 percent but less than or equal to 100 percent
96  6  86  4 
Greater than 100 percent
70  8  53  9 
Total Home Equity $ 26,762  $ 681  $ 22,988  $ 3,093 
Home Equity
Refreshed FICO score
Less than 620 $ 706  $ 65  $ 408  $ 233 
Greater than or equal to 620 and less than 660 588  43  377  168 
Greater than or equal to 660 and less than 740 4,990  164  4,042  784 
Greater than or equal to 740
20,478  409  18,161  1,908 
Total Home Equity $ 26,762  $ 681  $ 22,988  $ 3,093 
Gross charge-offs for the three months ended March 31, 2026 $ 7  $   $ 5  $ 2 
(1)Includes reverse mortgages of $451 million and home equity loans of $230 million, which are no longer originated.
Credit Card and Direct/Indirect Consumer – Credit Quality Indicators By Vintage
Direct/Indirect
Term Loans by Origination Year Credit Card
(Dollars in millions) Total Direct/
Indirect as of March 31, 2026
Revolving Loans 2026 2025 2024 2023 2022 Prior Total Credit Card as of March 31, 2026 Revolving Loans
Revolving Loans Converted to Term Loans (1)
Refreshed FICO score    
Less than 620 $ 1,538  $ $ 25  $ 348  $ 379  $ 370  $ 272  $ 137  $ 6,172  $ 5,784  $ 388 
Greater than or equal to 620 and less than 660 1,225  68  368  294  236  167  89  5,799  5,546  253 
Greater than or equal to 660 and less than 740 8,917  33  941  3,345  1,995  1,278  830  495  40,131  39,621  510 
Greater than or equal to 740 42,266  42  4,087  16,226  10,272  5,721  3,505  2,413  50,731  50,644  87 
Other internal credit
   metrics (2,3)
60,008  59,306  62  216  60  40  69  255    —  — 
Total credit card and other
   consumer
$ 113,954  $ 59,391  $ 5,183  $ 20,503  $ 13,000  $ 7,645  $ 4,843  $ 3,389  $ 102,833  $ 101,595  $ 1,238 
Gross charge-offs for the three months ended March 31, 2026 $ 105  $ $ —  $ 39  $ 21  $ 19  $ 13  $ 12  $ 1,144  $ 1,102  $ 42 
(1)Represents loans that were modified into term loans.
(2)Other internal credit metrics may include delinquency status, geography or other factors.
(3)Direct/indirect consumer includes $59.3 billion of securities-based lending, which is typically supported by highly liquid collateral with market value greater than or equal to the outstanding loan balance and therefore has minimal credit risk at March 31, 2026.
Commercial – Credit Quality Indicators By Vintage (1)
Term Loans
Amortized Cost Basis by Origination Year
(Dollars in millions) Total as of
March 31, 2026
2026 2025 2024 2023 2022 Prior Revolving Loans
U.S. Commercial
Risk ratings        
Pass rated $ 439,963  $ 15,830  $ 55,863  $ 35,821  $ 21,994  $ 26,036  $ 51,366  $ 233,053 
Reservable criticized 11,988  220  877  1,017  984  2,465  6,422 
Total U.S. Commercial
$ 451,951  $ 15,833  $ 56,083  $ 36,698  $ 23,011  $ 27,020  $ 53,831  $ 239,475 
Gross charge-offs for the three months ended March 31, 2026 $ 141  $ —  $ $ $ $ 23  $ 20  $ 83 
Non-U.S. Commercial
Risk ratings
Pass rated $ 158,285  $ 4,533  $ 24,120  $ 18,941  $ 9,062  $ 7,894  $ 14,597  $ 79,138 
Reservable criticized 2,437  —  244  106  395  186  175  1,331 
Total Non-U.S. Commercial
$ 160,722  $ 4,533  $ 24,364  $ 19,047  $ 9,457  $ 8,080  $ 14,772  $ 80,469 
Gross charge-offs for the three months ended March 31, 2026 $ 7  $ —  $ —  $ —  $ $ —  $ —  $ — 
Commercial Real Estate
Risk ratings
Pass rated $ 61,998  $ 2,896  $ 11,847  $ 5,427  $ 4,107  $ 7,533  $ 19,362  $ 10,826 
Reservable criticized 7,617  172  248  2,119  4,504  560 
Total Commercial Real Estate
$ 69,615  $ 2,905  $ 11,852  $ 5,599  $ 4,355  $ 9,652  $ 23,866  $ 11,386 
Gross charge-offs for the three months ended March 31, 2026 $ 89  $ —  $ —  $ —  $ —  $ $ 87  $ — 
Commercial Lease Financing
Risk ratings
Pass rated $ 15,401  $ 591  $ 3,805  $ 2,905  $ 2,561  $ 1,655  $ 3,884  $ — 
Reservable criticized 544  —  24  102  151  112  155  — 
Total Commercial Lease Financing
$ 15,945  $ 591  $ 3,829  $ 3,007  $ 2,712  $ 1,767  $ 4,039  $ — 
Gross charge-offs for the three months ended March 31, 2026 $ 13  $ —  $ —  $ $ $ $ $ — 
U.S. Small Business Commercial (2)
Risk ratings
Pass rated $ 11,213  $ 553  $ 2,384  $ 1,863  $ 1,604  $ 1,407  $ 2,588  $ 814 
Reservable criticized 627  —  26  115  187  103  189 
Total U.S. Small Business Commercial
$ 11,840  $ 553  $ 2,410  $ 1,978  $ 1,791  $ 1,510  $ 2,777  $ 821 
Gross charge-offs for the three months ended March 31, 2026 $ 9  $ —  $ $ —  $ $ $ $
Total $ 710,073  $ 24,415  $ 98,538  $ 66,329  $ 41,326  $ 48,029  $ 99,285  $ 332,151 
Gross charge-offs for the three months ended March 31, 2026 $ 259  $ —  $ $ $ 23  $ 30  $ 111  $ 87 
(1)Excludes $3.6 billion of loans accounted for under the fair value option at March 31, 2026.
(2)Excludes U.S. Small Business Card loans of $11.3 billion. Refreshed FICO scores for this portfolio are $798 million for less than 620; $656 million for greater than or equal to 620 and less than 660; $3.7 billion for greater than or equal to 660 and less than 740; and $6.2 billion for greater than or equal to 740. Excludes U.S. Small Business Card loans gross charge-offs of $146 million.
The following tables present certain credit quality indicators for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments by year of origination, except for revolving loans and revolving loans that were modified into term loans, which are shown on an aggregate basis at December 31, 2025.
Residential Mortgage – Credit Quality Indicators By Vintage
Term Loans by Origination Year
(Dollars in millions) Total as of December 31,
 2025
2025 2024 2023 2022 2021 Prior
Residential Mortgage
Refreshed LTV
Less than or equal to 90 percent $ 223,761  $ 22,998  $ 14,267  $ 12,431  $ 37,042  $ 69,829  $ 67,194 
Greater than 90 percent but less than or equal to 100 percent
2,318  737  644  375  405  94  63 
Greater than 100 percent
1,147  453  341  126  137  50  40 
Fully-insured loans
9,076  157  198  167  277  2,890  5,387 
Total Residential Mortgage $ 236,302  $ 24,345  $ 15,450  $ 13,099  $ 37,861  $ 72,863  $ 72,684 
Residential Mortgage
Refreshed FICO score
Less than 620 $ 3,076  $ 197  $ 242  $ 193  $ 533  $ 724  $ 1,187 
Greater than or equal to 620 and less than 660 2,277  192  150  143  408  540  844 
Greater than or equal to 660 and less than 740 25,065  2,488  1,854  1,507  4,253  6,668  8,295 
Greater than or equal to 740 196,808  21,311  13,006  11,089  32,390  62,041  56,971 
Fully-insured loans
9,076  157  198  167  277  2,890  5,387 
Total Residential Mortgage $ 236,302  $ 24,345  $ 15,450  $ 13,099  $ 37,861  $ 72,863  $ 72,684 
Gross charge-offs for the year ended December 31, 2025 $ 24  $ —  $ $ $ $ $
Home Equity - Credit Quality Indicators
Total
Home Equity Loans and Reverse Mortgages (1)
Revolving Loans Revolving Loans Converted to Term Loans
(Dollars in millions) December 31, 2025
Home Equity
Refreshed LTV
Less than or equal to 90 percent $ 26,686  $ 687  $ 22,909  $ 3,090 
Greater than 90 percent but less than or equal to 100 percent
70  63 
Greater than 100 percent
67  51 
Total Home Equity $ 26,823  $ 697  $ 23,023  $ 3,103 
Home Equity
Refreshed FICO score
Less than 620 $ 701  $ 67  $ 399  $ 235 
Greater than or equal to 620 and less than 660 595  44  375  176 
Greater than or equal to 660 and less than 740 5,036  173  4,057  806 
Greater than or equal to 740
20,491  413  18,192  1,886 
Total Home Equity $ 26,823  $ 697  $ 23,023  $ 3,103 
Gross charge-offs for the year ended December 31, 2025 $ 16  $ —  $ 10  $
(1)Includes reverse mortgages of $457 million and home equity loans of $240 million, which are no longer originated.
Credit Card and Direct/Indirect Consumer – Credit Quality Indicators By Vintage
Direct/Indirect
Term Loans by Origination Year Credit Card
(Dollars in millions) Total Direct/Indirect as of December 31, 2025 Revolving Loans 2025 2024 2023 2022 2021 Prior Total Credit Card as of December 31, 2025 Revolving Loans
Revolving Loans Converted to Term Loans (1)
Refreshed FICO score
Less than 620 $ 1,560  $ $ 274  $ 386  $ 404  $ 306  $ 141  $ 41  $ 6,255  $ 5,872  $ 383 
Greater than or equal to 620 and less than 660 1,251  352  327  266  186  85  31  5,883  5,640  243 
Greater than or equal to 660 and less than 740 9,117  37  3,739  2,236  1,491  986  439  189  41,176  40,679  497 
Greater than or equal to 740 43,475  49  18,136  11,534  6,744  4,107  1,865  1,040  52,713  52,632  81 
Other internal credit
   metrics (2, 3)
58,727  57,999  222  66  31  174  39  196  —  —  — 
Total credit card and other
   consumer
$ 114,130  $ 58,097  $ 22,723  $ 14,549  $ 8,936  $ 5,759  $ 2,569  $ 1,497  $ 106,027  $ 104,823  $ 1,204 
Gross charge-offs for the year
   ended December 31, 2025
$ 373  $ $ 44  $ 110  $ 92  $ 64  $ 26  $ 31  $ 4,498  $ 4,338  $ 160 
(1)Represents loans that were modified into term loans.
(2)Other internal credit metrics may include delinquency status, geography or other factors.
(3)Direct/indirect consumer includes $58.0 billion of securities-based lending, which is typically supported by highly liquid collateral with market value greater than or equal to the outstanding loan balance and therefore has minimal credit risk at December 31, 2025.
Commercial – Credit Quality Indicators By Vintage (1)
Term Loans
Amortized Cost Basis by Origination Year
(Dollars in millions) Total as of December 31, 2025 2025 2024 2023 2022 2021 Prior Revolving Loans
U.S. Commercial
Risk ratings        
Pass rated $ 424,708  $ 61,845  $ 39,127  $ 23,611  $ 26,931  $ 16,001  $ 36,627  $ 220,566 
Reservable criticized 11,534  164  772  965  946  611  2,091  5,985 
Total U.S. Commercial
$ 436,242  $ 62,009  $ 39,899  $ 24,576  $ 27,877  $ 16,612  $ 38,718  $ 226,551 
Gross charge-offs for the year ended
   December 31, 2025
$ 536  $ $ 13  $ 35  $ 101  $ 12  $ 34  $ 338 
Non-U.S. Commercial
Risk ratings
Pass rated $ 152,364  $ 25,753  $ 21,446  $ 9,613  $ 8,612  $ 9,223  $ 6,066  $ 71,651 
Reservable criticized 2,681  120  117  478  311  63  114  1,478 
Total Non-U.S. Commercial
$ 155,045  $ 25,873  $ 21,563  $ 10,091  $ 8,923  $ 9,286  $ 6,180  $ 73,129 
Gross charge-offs for the year ended
   December 31, 2025
$ 33  $ —  $ —  $ $ —  $ $ —  $ 18 
Commercial Real Estate
Risk ratings
Pass rated $ 60,435  $ 11,693  $ 5,607  $ 4,418  $ 8,136  $ 6,175  $ 13,796  $ 10,610 
Reservable criticized 8,313  249  366  2,294  1,986  2,874  539 
Total Commercial Real Estate
$ 68,748  $ 11,698  $ 5,856  $ 4,784  $ 10,430  $ 8,161  $ 16,670  $ 11,149 
Gross charge-offs for the year ended
   December 31, 2025
$ 520  $ —  $ —  $ —  $ 56  $ 102  $ 360  $
Commercial Lease Financing
Risk ratings
Pass rated $ 15,770  $ 3,916  $ 3,142  $ 2,763  $ 1,847  $ 1,625  $ 2,477  $ — 
Reservable criticized 471  13  91  131  119  36  81  — 
Total Commercial Lease Financing
$ 16,241  $ 3,929  $ 3,233  $ 2,894  $ 1,966  $ 1,661  $ 2,558  $ — 
Gross charge-offs for the year ended
   December 31, 2025
$ $ —  $ $ $ $ $ —  $ — 
U.S. Small Business Commercial (2)
Risk ratings
Pass rated $ 11,001  $ 2,368  $ 1,908  $ 1,657  $ 1,471  $ 1,131  $ 1,670  $ 796 
Reservable criticized 559  14  100  174  95  76  92 
Total U.S. Small Business Commercial
$ 11,560  $ 2,382  $ 2,008  $ 1,831  $ 1,566  $ 1,207  $ 1,762  $ 804 
Gross charge-offs for the year ended
   December 31, 2025
$ 32  $ —  $ $ $ $ $ $ 18 
 Total $ 687,836  $ 105,891  $ 72,559  $ 44,176  $ 50,762  $ 36,927  $ 65,888  $ 311,633 
Gross charge-offs for the year ended
   December 31, 2025
$ 1,129  $ $ 16  $ 47  $ 162  $ 125  $ 400  $ 376 
(1) Excludes $3.3 billion of loans accounted for under the fair value option at December 31, 2025.
(2) Excludes U.S. Small Business Card loans of $10.9 billion. Refreshed FICO scores for this portfolio are $785 million for less than 620; $651 million for greater than or equal to 620 and less than 660; $3.6 billion for greater than or equal to 660 and less than 740; and $5.9 billion greater than or equal to 740. Excludes U.S. Small Business Card loans gross charge-offs of $555 million.
Troubled Debt Restructurings on Financing Receivables
The table below provides the ending amortized cost of the Corporation’s consumer real estate loans modified during the three months ended March 31, 2026 and 2025.
Consumer Real Estate - Modifications to Borrowers in Financial Difficulty
Forbearance and Other Payment Plans (1)
Permanent Modification Total As a % of Financing Receivables
(Dollars in millions)
March 31, 2026
Residential Loans $ 117  $ 37  $ 154  0.07  %
Home Equity 3  4  7  0.03 
Total $ 120  $ 41  $ 161  0.06 
March 31, 2025
Residential Loans $ $ 42  $ 50  0.02  %
Home Equity —  0.03 
Total $ $ 49  $ 57  0.02 
(1)Limited to those modifications that had an other-than-insignificant delay in payment, including extended residential mortgage relief provided to borrowers for their home rebuilding efforts following the 2025 California wildfires.

The table below presents the financial effect of modified consumer real estate loans.
Financial Effect of Modified Consumer Real Estate Loans
Three Months Ended March 31
2026 2025
Forbearance and Other Payment Plans
Weighted-average duration
Residential Mortgage 11 months 4 months
Home Equity n/m n/m
Permanent Modifications
Weighted-average Term Extension
Residential Mortgage 10.4 years 9.8 years
Home Equity 7.2 years 18.4 years
Weighted-average Interest Rate Reduction
Residential Mortgage 1.62  % 1.41  %
Home Equity 3.69  % 1.99  %
n/m = not meaningful
The table below provides aging information as of March 31, 2026 and 2025 for consumer real estate loans that were modified over the last 12 months.
Consumer Real Estate - Payment Status of Modifications to Borrowers in Financial Difficulty
Current
30–89 Days
Past Due
90+ Days
Past Due
Total
(Dollars in millions) March 31, 2026
Residential mortgage $ 120  $ 35  $ 156  $ 311 
Home equity 16  1  3  20 
Total $ 136  $ 36  $ 159  $ 331 
March 31, 2025
Residential mortgage $ 111  $ 46  $ 51  $ 208 
Home equity 27  31 
Total $ 138  $ 48  $ 53  $ 239 
The following table provides the ending amortized cost of commercial loans modified during the three months ended March 31, 2026 and 2025.
Commercial Loans - Modifications to Borrowers in Financial Difficulty
Term Extension Forbearances Interest Rate Reduction Total As a % of Financing Receivables
(Dollars in millions) March 31, 2026
U.S. commercial $ 785 $ 44 $ $ 829 0.18  %
Non-U.S. commercial 13 13 0.01 
Commercial real estate 122 320 442 0.63 
Total $ 920 $ 364 $ $ 1,284 0.19 
March 31, 2025
U.S. commercial $ 269 $ 33 $ $ 302 0.08  %
Non-U.S. commercial 15 9 24 0.02 
Commercial real estate 636 421 1,057 1.61 
Total $ 920 $ 463 $ $ 1,383 0.23 
The table below provides aging information as of March 31, 2026 and 2025 for commercial loans that were modified over the last 12 months.
Commercial - Payment Status of Modified Loans to Borrowers in Financial Difficulty
Current
30–89 Days
Past Due
90+ Days
Past Due
Total
(Dollars in millions) March 31, 2026
U.S. Commercial $ 1,564  $ 658  $ 173  $ 2,395
Non-U.S. Commercial 49      49
Commercial Real Estate
949    527  1,476
Total $ 2,562  $ 658  $ 700  $ 3,920
March 31, 2025
U.S. Commercial $ 1,189  $ 27  $ 49  $ 1,265
Non-U.S. Commercial 55  —  64
Commercial Real Estate 1,996  103  678  2,777
Total $ 3,240  $ 139  $ 727  $ 4,106
Changes in the Allowance for Credit Losses
The changes in the allowance for credit losses, including net charge-offs and provision for loan and lease losses, are detailed in the table below.
Consumer
Real Estate
Credit Card and Other Consumer Commercial Total
(Dollars in millions) Three Months Ended March 31, 2026
Allowance for loan and lease losses, January 1 $ 416  $ 7,964  $ 4,823  $ 13,203 
Loans and leases charged off (16) (1,316) (405) (1,737)
Recoveries of loans and leases previously charged off 18  255  55  328 
Net charge-offs 2  (1,061) (350) (1,409)
Provision for loan and lease losses (1) 950  404  1,353 
Other   1    1 
Allowance for loan and lease losses, March 31
417  7,854  4,877  13,148 
Reserve for unfunded lending commitments, January 1 62    1,115  1,177 
Provision for unfunded lending commitments 13    (29) (16)
Reserve for unfunded lending commitments, March 31
75    1,086  1,161 
Allowance for credit losses, March 31
$ 492  $ 7,854  $ 5,963  $ 14,309 
Three Months Ended March 31, 2025
Allowance for loan and lease losses, January 1 $ 293  $ 8,277  $ 4,670  $ 13,240 
Loans and leases charged off (6) (1,349) (378) (1,733)
Recoveries of loans and leases previously charged off 18  218  45  281 
Net charge-offs 12  (1,131) (333) (1,452)
Provision for loan and lease losses 32  1,067  367  1,466 
Other (1) — 
Allowance for loan and lease losses, March 31
340  8,212  4,704  13,256 
Reserve for unfunded lending commitments, January 1 57  —  1,039  1,096 
Provision for unfunded lending commitments —  —  14  14 
Reserve for unfunded lending commitments, March 31
57  —  1,053  1,110 
Allowance for credit losses, March 31
$ 397  $ 8,212  $ 5,757  $ 14,366