Quarterly report [Sections 13 or 15(d)]

Outstanding Loans and Leases and Allowance for Credit Losses - Loan Modifications to Borrowers in Financial Difficulty, Narrative (Details)

v3.25.3
Outstanding Loans and Leases and Allowance for Credit Losses - Loan Modifications to Borrowers in Financial Difficulty, Narrative (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Dec. 31, 2024
Trial Modifications | Minimum          
Financing Receivable, Modified [Line Items]          
Term for contractual payments     3 months    
Trial Modifications | Maximum          
Financing Receivable, Modified [Line Items]          
Term for contractual payments     4 months    
Consumer real estate          
Financing Receivable, Modified [Line Items]          
Real estate acquired through foreclosure $ 58   $ 58   $ 60
Loans with formal foreclosure proceeding in process 400   400   $ 464
Reclassified consumer real estate loans     42 $ 73  
Modifications in period $ 43 $ 60 $ 164 $ 228  
Total financing receivable percentage 0.02% 0.02% 0.06% 0.09%  
Modifications over the last 12 months $ 200 $ 284 $ 200 $ 284  
Consumer real estate | Current          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 113 182 113 182  
Consumer real estate | 30–89 Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 44 54 44 54  
Consumer real estate | 90+ Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 43 48 43 48  
Consumer real estate | Permanent Modification          
Financing Receivable, Modified [Line Items]          
Modifications in period 39 56 144 187  
Consumer real estate | Forbearance and Other Payment Plans          
Financing Receivable, Modified [Line Items]          
Modifications in period 4 4 $ 20 41  
Consumer real estate | Residential Mortgage And Home Equity Loan | Permanent Modification          
Financing Receivable, Modified [Line Items]          
Modified term     30 years    
Consumer real estate | Residential Mortgage          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 40 $ 52 $ 149 $ 202  
Total financing receivable percentage 0.02% 0.02% 0.06% 0.09%  
Modifications over the last 12 months $ 179 $ 252 $ 179 $ 252  
Consumer real estate | Residential Mortgage | Current          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 94 153 94 153  
Consumer real estate | Residential Mortgage | 30–89 Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 42 52 42 52  
Consumer real estate | Residential Mortgage | 90+ Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 43 47 43 47  
Consumer real estate | Residential Mortgage | Permanent Modification          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 36 $ 48 $ 129 $ 161  
Weighted-average Interest Rate Reduction 1.11% 1.23% 1.20% 1.29%  
Consumer real estate | Residential Mortgage | Permanent Modification | Minimum          
Financing Receivable, Modified [Line Items]          
Modified term     1 year    
Consumer real estate | Residential Mortgage | Permanent Modification | Maximum          
Financing Receivable, Modified [Line Items]          
Modified term     20 years    
Consumer real estate | Residential Mortgage | Forbearance and Other Payment Plans          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 4 $ 4 $ 20 $ 41  
Consumer real estate | Home equity          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 3 $ 8 $ 15 $ 26  
Total financing receivable percentage 0.01% 0.03% 0.06% 0.10%  
Modifications over the last 12 months $ 21 $ 32 $ 21 $ 32  
Consumer real estate | Home equity | Current          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 19 29 19 29  
Consumer real estate | Home equity | 30–89 Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 2 2 2 2  
Consumer real estate | Home equity | 90+ Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 0 1 0 1  
Consumer real estate | Home equity | Permanent Modification          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 3 $ 8 $ 15 $ 26  
Weighted-average Interest Rate Reduction 2.05% 2.77% 2.19% 2.66%  
Consumer real estate | Home equity | Permanent Modification | Minimum          
Financing Receivable, Modified [Line Items]          
Modified term     1 year    
Consumer real estate | Home equity | Permanent Modification | Maximum          
Financing Receivable, Modified [Line Items]          
Modified term     20 years    
Consumer real estate | Home equity | Forbearance and Other Payment Plans          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 0 $ 0 $ 0 $ 0  
Credit card and other consumer          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 235 $ 202 $ 560 $ 534  
Total financing receivable percentage 0.11% 0.10% 0.27% 0.26%  
Weighted-average Interest Rate Reduction 18.26% 19.13% 17.99% 19.29%  
Modifications over the last 12 months $ 675 $ 665 $ 675 $ 665  
Credit card and other consumer | Current          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 573 562 573 562  
Credit card and other consumer | 30–89 Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 58 58 58 58  
Credit card and other consumer | 90+ Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 44 45 $ 44 45  
Credit card and other consumer | Interest Rate Reduction          
Financing Receivable, Modified [Line Items]          
Term for contractual payments     60 months    
Credit card and other consumer | Interest Rate Reduction | Minimum          
Financing Receivable, Modified [Line Items]          
Term for contractual payments     6 months    
Credit card and other consumer | Interest Rate Reduction | Maximum          
Financing Receivable, Modified [Line Items]          
Term for contractual payments     72 months    
Credit card and other consumer | Principal Forgiveness          
Financing Receivable, Modified [Line Items]          
Modifications in period 25 30 $ 76 88  
Commercial          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 1,466 $ 1,534 $ 3,247 $ 2,940  
Total financing receivable percentage 0.23% 0.27% 0.50% 0.51%  
Modifications over the last 12 months $ 4,386 $ 3,291 $ 4,386 $ 3,291  
Commercial | United States          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 772 $ 426 $ 1,284 $ 1,166  
Total financing receivable percentage 0.18% 0.11% 0.30% 0.31%  
Modifications over the last 12 months $ 1,535 $ 1,282 $ 1,535 $ 1,282  
Commercial | Current          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 4,027 2,896 4,027 2,896  
Commercial | Current | United States          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 1,431 1,193 1,431 1,193  
Commercial | 30–89 Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 186 61 186 61  
Commercial | 30–89 Days Past Due | United States          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 82 58 82 58  
Commercial | 90+ Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 173 334 173 334  
Commercial | 90+ Days Past Due | United States          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 22 31 22 31  
Commercial | Interest Rate Reduction          
Financing Receivable, Modified [Line Items]          
Modifications in period 0 0 0 36  
Commercial | Interest Rate Reduction | United States          
Financing Receivable, Modified [Line Items]          
Modifications in period 0 0 0 0  
Commercial | Payment Deferral          
Financing Receivable, Modified [Line Items]          
Modifications in period 167 281 434 539  
Commercial | Payment Deferral | United States          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 13 $ 47 $ 54 $ 52