Quarterly report [Sections 13 or 15(d)]

Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details)

v3.25.3
Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details) - USD ($)
$ in Millions
Sep. 30, 2025
Dec. 31, 2024
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 5,347 $ 5,975
Accruing past due 90 days or more $ 2,098 $ 1,931
Nonperforming loans and leases, percent outstanding 0.46% 0.55%
Accruing past due 90 days or more, percent outstanding 0.18% 0.18%
Consumer    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 2,531 $ 2,647
Accruing past due 90 days or more 1,470 1,631
Consumer | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,972 2,052
Accruing past due 90 days or more 201 229
Consumer | Residential Mortgage With No Related Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,786 1,883
Accruing past due 90 days or more 0 0
Consumer | Home equity    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 386 409
Accruing past due 90 days or more 0 0
Consumer | Home Equity Line of Credit No Related Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 317 334
Accruing past due 90 days or more 0 0
Consumer | Credit card    
Financing Receivable, Past Due [Line Items]    
Accruing past due 90 days or more 1,260 1,401
Consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 173 186
Accruing past due 90 days or more 9 1
Commercial    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 2,816 3,328
Accruing past due 90 days or more 628 300
Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,131 1,204
Accruing past due 90 days or more 319 90
Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 107 8
Accruing past due 90 days or more 17 4
Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,470 2,068
Accruing past due 90 days or more 62 6
Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 59 20
Accruing past due 90 days or more 33 3
Commercial | U.S. small business commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 49 28
Accruing past due 90 days or more 197 197
Nonperforming Loans | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 108 119
Accruing past due 90 days or more $ 93 $ 110