Quarterly report [Sections 13 or 15(d)]

Outstanding Loans and Leases and Allowance for Credit Losses - Credit Card and Other Consumer - Credit Quality Indicators (Details)

v3.25.3
Outstanding Loans and Leases and Allowance for Credit Losses - Credit Card and Other Consumer - Credit Quality Indicators (Details) - USD ($)
$ in Millions
 3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Dec. 31, 2024
Financing Receivable, Credit Quality Indicator [Line Items]          
Total $ 1,165,900   $ 1,165,900   $ 1,095,835
Total gross charge-offs 1,701 $ 1,800 5,258 $ 5,317  
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 111,412   111,412   107,122
Revolving Loans 55,614   55,614   51,561
Originated in current fiscal year 17,786   17,786   22,076
Originated in fiscal year before current fiscal year 16,161   16,161   14,621
Originated two years before current fiscal year 10,270   10,270   10,305
Originated three years before current fiscal year 6,667   6,667   5,343
Originated four years before current fiscal year 3,137   3,137   1,701
Prior 1,777   1,777   1,515
Revolving Loans 55,614   55,614   51,561
Total gross charge-offs     274   399
Gross charge-offs, Revolving Loans     4   5
Gross charge-offs, Originated in current fiscal year     17   46
Gross charge-offs, Originated in fiscal year before current fiscal year     86   144
Gross charge-offs, Originated two years before current fiscal year     71   109
Gross charge-offs, Originated three years before current fiscal year     50   51
Gross charge-offs, Originated four years before current fiscal year     21   12
Gross charge-offs, Prior     25   32
Gross charge-offs, Revolving Loans     4   5
Loans and lease receivable, securities based lending 55,500   55,500   51,400
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Less than 620          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 1,563   1,563   1,483
Revolving Loans 9   9   10
Originated in current fiscal year 170   170   249
Originated in fiscal year before current fiscal year 387   387   452
Originated two years before current fiscal year 432   432   433
Originated three years before current fiscal year 346   346   243
Originated four years before current fiscal year 168   168   53
Prior 51   51   43
Revolving Loans 9   9   10
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Greater than or equal to 620 and less than 660          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 1,252   1,252   1,219
Revolving Loans 4   4   4
Originated in current fiscal year 258   258   352
Originated in fiscal year before current fiscal year 353   353   363
Originated two years before current fiscal year 294   294   282
Originated three years before current fiscal year 207   207   150
Originated four years before current fiscal year 98   98   38
Prior 38   38   30
Revolving Loans 4   4   4
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Greater than or equal to 660 and less than 740          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 8,955   8,955   9,212
Revolving Loans 43   43   47
Originated in current fiscal year 2,817   2,817   3,421
Originated in fiscal year before current fiscal year 2,471   2,471   2,515
Originated two years before current fiscal year 1,714   1,714   1,828
Originated three years before current fiscal year 1,143   1,143   947
Originated four years before current fiscal year 538   538   255
Prior 229   229   199
Revolving Loans 43   43   47
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Greater than or equal to 740          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 43,436   43,436   43,141
Revolving Loans 58   58   67
Originated in current fiscal year 14,326   14,326   17,889
Originated in fiscal year before current fiscal year 12,880   12,880   11,240
Originated two years before current fiscal year 7,788   7,788   7,635
Originated three years before current fiscal year 4,837   4,837   3,908
Originated four years before current fiscal year 2,288   2,288   1,319
Prior 1,259   1,259   1,083
Revolving Loans 58   58   67
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Other internal credit metrics          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 56,206   56,206   52,067
Revolving Loans 55,500   55,500   51,433
Originated in current fiscal year 215   215   165
Originated in fiscal year before current fiscal year 70   70   51
Originated two years before current fiscal year 42   42   127
Originated three years before current fiscal year 134   134   95
Originated four years before current fiscal year 45   45   36
Prior 200   200   160
Revolving Loans 55,500   55,500   51,433
Credit Card and Direct/ Indirect Consumer | Credit card          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 100,945   100,945   102,523
Total Credit Card as of September 30, 2025 102,109   102,109   103,566
Revolving Loans 100,945   100,945   102,523
Revolving Loans Converted to Term Loans 1,164   1,164   1,043
Gross charge-offs, Revolving Loans     3,291   4,188
Gross charge-offs, Total Revolving Loans And Revolving Loans Converted to Term Loans     3,409   4,365
Gross charge-offs, Revolving Loans     3,291   4,188
Gross charge-offs, Revolving Loans Converted to Term Loans     118   177
Credit Card and Direct/ Indirect Consumer | Credit card | Less than 620          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 5,684   5,684   5,511
Total Credit Card as of September 30, 2025 6,059   6,059   5,866
Revolving Loans 5,684   5,684   5,511
Revolving Loans Converted to Term Loans 375   375   355
Credit Card and Direct/ Indirect Consumer | Credit card | Greater than or equal to 620 and less than 660          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 5,502   5,502   5,537
Total Credit Card as of September 30, 2025 5,739   5,739   5,746
Revolving Loans 5,502   5,502   5,537
Revolving Loans Converted to Term Loans 237   237   209
Credit Card and Direct/ Indirect Consumer | Credit card | Greater than or equal to 660 and less than 740          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 39,527   39,527   40,456
Total Credit Card as of September 30, 2025 40,003   40,003   40,871
Revolving Loans 39,527   39,527   40,456
Revolving Loans Converted to Term Loans 476   476   415
Credit Card and Direct/ Indirect Consumer | Credit card | Greater than or equal to 740          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 50,232   50,232   51,019
Total Credit Card as of September 30, 2025 50,308   50,308   51,083
Revolving Loans 50,232   50,232   51,019
Revolving Loans Converted to Term Loans 76   76   64
Credit Card and Direct/ Indirect Consumer | Credit card | Other internal credit metrics          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
Total Credit Card as of September 30, 2025 0   0   0
Revolving Loans 0   0   0
Revolving Loans Converted to Term Loans $ 0   $ 0   $ 0